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My Roost device is beeping during set-up, what does this mean?

Before beginning the set up process, please ensure that Bluetooth is switched OFF, and location services are switched ON on your smartphone. Please also make sure that your Wi-Fi is set to the 2.4GHz network - Roost devices do not connect to 5GHz network bands. 

If your Smart device beeps more than once during the setup process, this indicates that there is a setup issue. You may hear 2, 4, 6 or 0 beeps. 

Here is a quick table with some tips, or read the more extensive articles in this section (see links below):

Number of beeps / LED blinks What it means What to do
0 or 2
  • Device cannot hear or correctly decode the audio signal during setup (audio setup only)
  • Confirm the device is in setup mode
  • Remove smartphone cover
  • Insure device is placed near phone speaker (see photo in app)
  • Set upon wood or wood-like surface
4
  • Wi-Fi password is incorrect
  • Phone is not connected to a 2.4 GHz Wi-Fi band
  • Wi-Fi signal is poor
 
  • Verify and re-enter your Wi-Fi password in the Roost app
  • Make sure you are connected to a 2.4 GHz Wi-Fi band
  • Ensure device is placed near phone speaker (see photo in app)
  • Move closer to your Wi-Fi router
6
  • Your device cannot get from your Wi-Fi network to the internet and Roost Cloud
 
  • Make sure your connection to the internet is working
 

 

My Roost device did not beep at the end of setup

My Roost device beeped 1 time after setup

My Roost device beeped 2 times after setup

My Roost device beeped 4 times after setup

My Roost device beeped 6 times after setup

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