How can we help?

Follow

Connect your Roost device

This article applies to Roost Smart Home devices:

  • Smart Water Leak and Freeze Detector
  • Smart 9V Battery
  • Smart Garage Door Sensor

Connecting Second Generation Roost Smart Home Devices

Roost Second Generation devices connect to your Wi-Fi network using a silent connection method.  If you have an original Roost device, your device can only connect via audio provisioning. Follow the instructions in the Roost app if you do not find the "Roost-device-xxxx" network.

Your device must be in setup mode. Setup mode is indicated by:

  • Leak Detector: LED blinking green under the cover
  • Garage Door Sensor or Smart 9V Battery: LED blinking red on the short side of the bottom Smart Module

Follow the instructions in the Roost app, taking careful note of the step where you leave the app to connect to the (temporary) Wi-Fi network "Roost-device-xxxx" After you connect to this network, return to your Roost app and follow directions to complete the setup.

For additional help, please see our setup videos:

Step 1: In your home screen, tap + to add a new device

Select '+' at the bottom of the Roost app to add a new device.

NOTE: You can have multiple physical address locations in one Roost app. Please be sure to add devices to the correct address. In the example below, the device would be added to the address "Vacation Home." Swiping left or right on your screen will take you to additional address if you have them set up.

Step 2: Choose which type of device you want to add

  • Please be aware that the first time you add a device at this point, the Roost app will ask you to “Allow Roost to access this device's location.” We recommend you allow the application to see your location. Allowing Roost to know your location will let others know if you’re near the device when it sounds.

Tap on the appropriate device icon.

     IMG_4430.PNG

Step 3: Choose a location for this device

Next, indicate the location where your Smart device will be placed. You can add a custom name for a location if desired. You can always change this later.

Note: If you select a Custom Location, you will need to name your location and your device. For example: Location "Attic" and device name "Water heater."

Garage Door Sensors have a default location of Garage

Step 4: Choose a Name for this device

Leak Detector: If you select the location of Kitchen, Bathroom, or Master Bedroom, you'll be given some optional device names, such as Sink, Dishwasher, Refrigerator, or Toilet. You can also choose a custom name such as "David's sink" or "Master bath Toilet". 

If you select a location of Hallway, Hallway-Upstairs, Basement, or Garage, you will need to name your Leak Detector, for example, "Hot Water Heater" or "Laundry Sink." 

Smart Battery: Default name is Smart Battery

Garage Door Sensor: Default name is Garage Door

Step 5: Connect to Roost-device-xxxx network

At this step you will leave the Roost app to go to your Wi-Fi settings and make a temporary connection to the Roost-device-xxxx network.

IMG_4433.PNG      IMG_4435.PNG

Step 6: Return to the Roost app

Return to the Roost app.

You'll see a transparent gray screen briefly, then tap next and choose your Wi-Fi network (default will be the one your phone is connected to), and enter your Wi-Fi password:

IMG_4437.PNG

Tap Next after the gray screen goes away

Step 7: Return to the Roost app

Select your Wi-Fi network (if it is not pre-filled) and enter your Wi-Fi password. 

IMG_4440.PNG

Tap Continue

Step 8: Your device will connect in several seconds

 IMG_4441.PNG     IMG_4442.PNG

 Follow the remaining set up steps in the Roost app.

Tap "Try Again." If you are still not getting a Success screen, note the number of beeps (0, 2, 4, 6 beeps are error codes) and refer to the Help Center article: My Roost device is beeping during set-up, what does this mean? 

Questions? Please contact support@getroost.com

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments