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My Roost device did not beep when I pulled the red tab out

When you pull the red tab out of your Roost device during installation, it should play a single beep to indicate that the device is ready to set up. Also, the LED on the device should blink (green on leak detector, red on garage door sensor or second generation battery)

If you do not hear this beep or see the LED blinking, please follow these steps to reset your device:

Reset Leak Detector:

  • If you have a button on the bottom of your leak detector, press that until you hear a click.
  • If you do not have a button on the bottom of your leak detector, carefully open the leak detector by separating the top cover from the bottom at the blue line that encircles the device.
  • Remove the AAA batteries.
  • Wait 10 seconds.
  • Replace the batteries ensuring that they are placed properly--match the + and the - stamped in the blue plastic of the battery compartment with the + and - on your AAA batteries.
  • After replacing the batteries you should hear a single beep. 
  • Replace the top cover.

If you do not hear a single beep, but see the green LED blinking, try to go through the normal setup process in the Roost app as if the beep had sounded. If the green LED is not blinking, then you will not be able to set up your device. Please contact Roost customer support.

Reset Smart Battery or Smart Garage Door Sensor:

  • Remove the bottom Smart Module. You will need to remove the Garage Door Sensor from its clip before you can remove the bottom Smart Module.
  • Wait 10 seconds.
  • Replace the Smart Module - it only goes on one way.
  • After replacing Smart Module you should hear a single beep.

If your device does not beep please contact our customer support team.

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