When you pull the red tab out of your Roost Smart Leak Detector during installation, it should play a single beep to indicate that the leak detector is ready to set up. Also, the green LED next to the Roost logo on the top cover will blink.
If you do not hear this beep or see the green LED blinking, please follow these steps to reset your device:
- Carefully open the leak detector by separating the top cover from the bottom at the blue line that encircles the device.
- Remove the 4 AAA batteries
- Wait 10 seconds
- Replace the batteries ensuring that they are placed properly--match the + and the - stamped in the blue plastic of the battery compartment with the + and - on your AAA batteries.
- After replacing the batteries you should hear a single beep.
- Replace the top cover
If you do not hear a single beep, but see the green LED blinking, try to go through the normal setup process in the Roost app as if the beep had sounded. If the green LED is not blinking, then you will not be able to set up your device. Please contact Roost customer support.
If the setup process does not continue to a successful connection after this initial setup attempt, Please contact our customer support team.