If you get the message "We had trouble connecting!" and your Roost device beeps 6 times after you go through the set up steps, it means that the device could not connect to the Internet.
To resolve this error:
- Reboot your Wi-Fi access point/router by powering off, waiting 30 seconds, and powering back on.
- Verify that you have internet connectivity by browsing to a website on your smartphone.
- Make sure you do not have any parental controls or security that may be blocking the Roost Cloud.
If you are continuously experiencing 6 beeps when trying to set up your Roost device, please contact firstname.lastname@example.org