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How do I find my Roost device’s MAC address and firmware version?

If you have set up your Roost device, you can find your MAC address and firmware version in the Roost app. Please follow the below instructions:

  1. Tap on the device tile.
  2. Then tap technical information.
  3. Here you can see the Wi-Fi network your device is connected to, the MAC address, the firmware version and the date when your device last updated its firmware.

If you have not yet set up your device, please see below details on how to find the MAC address or firmware version.

Leak Detector

Separate the top cover from the bottom cover of the leak detector at the solid blue line. The MAC address is stamped on the blue plastic adjacent to the AAA battery compartment. You do not need to remove the batteries to see the MAC address. 

Battery

Contact us at support@getroost.com and provide us with the 6-digit alphanumeric serial number stamped on the inside of the Smart Module on your battery. The Smart Module is the bottom removable piece.

Garage Door Sensor

Contact us at support@getroost.com and provide us with the 6-digit alphanumeric serial number stamped on the inside of the Smart Module on your sensor. The Smart Module is the bottom removable piece. You will need to remove the sensor from the blue clip first.

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