Roost offers a 1-year hardware warranty from the date of purchase from getroost.com or authorized resellers. We are unable to honor warranties on the Smart Water Leak and Freeze Detectors purchased from other channels, including eBay or 3rd party resellers on Amazon. We are not able to offer support on any products purchased in the United States and shipped to a country where we do not have an authorized reseller.
Please note that we do not offer any warranty for Roost leak detectors that are completely submerged or left in standing water. The detector is water resistant, not waterproof, so if a detector has experienced severe water damage, we do not warrant the function of the Roost Smart Water Leak and Freeze Detector.
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